This Privacy Policy describes how Calgary Claritive collects, utilizes, and discloses personal information when you use our website or services. Our practices comply with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial laws.
We routinely review our privacy practices. This policy was last updated in March 2026. Any future changes will be posted on this page.
Calgary Claritive is an independent news publication. We serve the citizens of Calgary, Alberta, providing factual and timely information.
APG, an independent digital media company, owns and operates Calgary Claritive. Our editorial independence is paramount.
Our organization is not a community forum or content aggregation service. The content we publish is produced by our journalists and editorial team.
We collect certain information to deliver our services and improve user experience. This collection occurs through various interactions with our platform.
When you visit our website, we automatically gather certain data. This includes your IP address, browser type, operating system, and referral source.
We also record the pages you view on our site. This data helps us understand traffic patterns and popular content.
If you subscribe to a service, such as a paid membership or digital access, we collect personal details. This typically includes your name, email address, and billing information.
These details are necessary for processing your subscription and providing access to exclusive content.
For individuals who sign up for our newsletter, we collect your email address. This is solely for the purpose of sending you news updates and editorial content.
When you contact us with feedback or a news tip, we may collect identifying information. This includes your name, email address, and any other details you choose to provide.
If you respond to advertising displayed on our site, certain data may be collected. This is generally non-personally identifiable information, such as ad impressions and clicks.
We do not directly collect sensitive personal information, such as health data or genetic information. If such data is inadvertently provided, we endeavor to delete it promptly.
We use the collected information for specific and legitimate purposes. Our primary goal is to provide accurate news coverage and a functional user experience.
Website visit data helps us analyze and improve our site's performance. This includes optimizing page load times and identifying areas for content enhancement.
Subscription information is used to manage your account and deliver paid content. It also enables us to process payments and send transaction confirmations.
Your email address for newsletter subscriptions is exclusively for delivering newsletters. We do not use it for unrelated marketing communications without explicit consent.
Information from contact forms or tips is used to respond to your inquiries. It may also inform our journalists' reporting where relevant and permissible.
Advertising data is aggregated to understand ad campaign effectiveness. This helps us serve more relevant advertisements while respecting user privacy.
We may also use data for internal auditing and record-keeping purposes. This ensures compliance with legal and regulatory obligations.
All data use aligns with the purposes for which it was originally collected. We do not engage in secondary uses without a clear legal basis or user consent.
Calgary Claritive maintains strict policies regarding information sharing. We do not sell your personal data to any third parties.
However, we may share information with trusted service providers. These providers assist us in operating our website, processing payments, or delivering email newsletters.
Such service providers are contractually obligated to protect your information. They are prohibited from using your personal data for any purpose other than providing services to us.
Examples include payment processors and email delivery platforms. We share only the minimum necessary information required for them to perform their functions.
We may also disclose information if legally required. This includes responding to a subpoena, court order, or governmental request.
In cases of investigations into illegal activities, fraud, or threats to physical safety, we may share relevant data. This is done in compliance with Canadian law.
For aggregated and anonymized data, we may share it with advertisers or business partners. This data does not personally identify you and cannot be linked back to individual users.
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device when you visit a website.
These cookies help us remember your preferences and provide personalized content. They can also aid in site navigation and analytical reporting.
We use both session cookies and persistent cookies. Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them.
Some cookies are essential for the website to function correctly. Others are used for performance, functionality, or advertising purposes.
You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them.
Please note that disabling cookies may affect the functionality of our website. Certain features may not operate as intended.
We also utilize third-party cookies for analytics and advertising. These cookies are subject to the respective privacy policies of those third parties.
We retain personal information only for as long as necessary. The duration depends on the purpose for which the information was collected.
Subscription data is kept for the period of your active subscription and a reasonable time thereafter. This allows for account recovery or addressing post-cancellation queries.
Newsletter email addresses are retained as long as you remain subscribed. Upon unsubscribing, your email is typically removed from our mailing list promptly.
Contact and tips information is retained for a period sufficient to address the inquiry. It may be kept longer if it forms part of an ongoing journalistic investigation or legal record.
Website usage data, specifically anonymized analytics, may be retained indefinitely. This data does not contain personal identifiers.
When personal information is no longer required, we securely dispose of it. This process helps prevent unauthorized access or disclosure.
As a user, you have specific rights regarding your personal information under Canadian privacy laws.
You have the right to access the personal information we hold about you. Upon request, we will provide you with details of the data we possess.
You can request corrections to any inaccurate or incomplete personal information. We will update our records promptly upon verification.
You have the right to request the deletion of your personal data. This applies when the data is no longer necessary for the purposes for which it was collected or if processing is unlawful.
The right to data portability allows you to receive your data in a structured, commonly used, and machine-readable format. You may also request that we transmit this data to another organization.
You can object to the processing of your personal information in certain circumstances. This includes objecting to processing for direct marketing purposes.
To exercise any of these rights, please contact our Privacy Officer. Our contact details are provided at the end of this policy.
We will respond to all legitimate requests within the timeframes stipulated by applicable law. We may require verification of your identity before processing a request.
This Privacy Policy is governed by the laws of Canada. Specifically, it adheres to the Personal Information Protection and Electronic Documents Act (PIPEDA).
Additionally, we comply with provincial privacy legislation where applicable within Alberta. These laws dictate how private sector organizations collect, use, and disclose personal information.
The Office of the Privacy Commissioner of Canada (OPC) is the primary regulatory body overseeing PIPEDA. You can find more information on their website at priv.gc.ca.
The OPC can also be contacted by telephone at 1-800-282-1376 if you have concerns about our privacy practices.
In Alberta, the Office of the Information and Privacy Commissioner of Alberta (OIPC) oversees provincial privacy laws. We comply with their guidelines and regulations.
We may update this Privacy Policy from time to time. This ensures it remains current with legal requirements and our operational practices.
Any revisions will be posted on this page with a new "Last updated" date. We encourage you to review this policy periodically.
Material changes will be communicated more prominently, such as through a notice on our website homepage. Your continued use of our services after such changes constitutes acceptance of the revised policy.
If you have questions or concerns about this Privacy Policy, please contact our Privacy Officer.
You may reach us by email at privacy@claritive.ca.
Our editorial team can be reached at editor@claritive.ca for general inquiries. However, all privacy-related matters should be directed to the dedicated privacy email address.